Terms and Conditions

Oalix Smart Cloud

1. Introduction

Welcome to Oalix Smart Cloud. By accessing, browsing, or making a purchase from our website, products, or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not continue to use our website or purchase our products/services.

2. Eligibility

You must be at least 18 years old or accessing our website under the supervision of a parent or guardian.
By using our services, you confirm that the information you provide is accurate, current, and complete.

3. Products and Services

We strive to display and describe our products and services accurately. However, Oalix Smart Cloud does not guarantee that all descriptions, images, or specifications are error-free.
We reserve the right to modify or discontinue any product or service at any time without prior notice.

4. Pricing and Payment

All prices are listed in Kenya Shillings (KES) unless stated otherwise.
Payments must be completed before an order is processed or a service is delivered.
We accept multiple payment methods, which are listed at checkout.
Prices are subject to change without notice, but changes will not affect confirmed orders.

5. Shipping and Delivery

We deliver within Nairobi and its environs at a flat rate of 500 Ksh.
Delivery timelines are estimates and may vary depending on stock availability and location.
Risk of loss passes to the customer upon delivery of the item.

6. Returns and Refunds

Returns, refunds, and exchanges are governed by our Refunds, Returns, and Shipping Policy.
Customers are responsible for return shipping costs unless the return is due to our error.

7. Warranties and Liabilities

Unless otherwise stated, our products come with a manufacturer’s warranty (where applicable).
Oalix Smart Cloud makes no additional warranties, express or implied, regarding merchantability, fitness for purpose, or error-free performance.
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

8. Intellectual Property

All content on our website (logos, graphics, text, images, software) is the intellectual property of Oalix Smart Cloud and may not be reproduced, distributed, or exploited without our prior written consent.

9. User Responsibilities

By using our services, you agree:

Not to use our website for unlawful or fraudulent purposes.
Not to attempt unauthorized access to our systems or data.
To provide accurate information during orders and communication.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Termination of Service

We reserve the right to suspend or terminate your account or access to our services if you violate these Terms and Conditions.
Outstanding obligations (such as payments) will remain enforceable after termination.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya.